Your Prescription with Herbly
Responsible Prescribing
We prescribe responsible quantities and follow appropriate repeat schedules to support safe, continuous care without overuse or misuse.
- Refills - Repeats are timed and limited to ensure your treatment continues safely and consistently. This also allows your doctor to check in and adjust your plan if needed.
- Prevent overuse or misuse - By following these safeguards, we reduce the risk of side effects, dependency, or inappropriate use.
- Support continuous care - Our approach ensures you always have safe access to your medicine while maintaining clinical oversight of your health.
Targeted Treatment
Each script is for a specific product selected for your clinical needs. We don’t supply multiple products to 'test' - just as doctors don’t with specialised medicines like opioids or antihypertensives. Your treatment is targeted and precise.
Follow Your Practitioner’s Recommendations
It is very important that you follow the dosage and treatment plan prescribed by your practitioner. Your treatment has been tailored specifically for your health needs, and taking your medication exactly as directed will help you achieve the best possible results.
- Do not adjust your dosage without consulting your practitioner.
- Report any side effects or concerns so your practitioner can provide guidance.
- Consistency is key, skipping or altering doses may reduce effectiveness.
👉 Your practitioner is here to support you, so always reach out if you have questions about your medication or treatment plan.
Reviewing Your Health
- We thoroughly check your current medications and medical history.
- We may review your My Health Record to avoid potential interactions.
- We’ll coordinate any dose adjustments needed for other medications.
How Do I Get My Refill?
When it’s time for your refill, the process is designed to be simple and safe:
- Check your account - Log in to see when your medication is eligible for a refill.
- Order online - Place your refill order directly through your Herbly account.
- Follow repeat schedules - Refills are only available once your repeat is due, in line with your prescription and monthly limits.
- Delivery to your door - Your medication will be shipped straight to you, so you don’t need to visit the clinic again.
👉 If you’re unsure whether you’re due for a refill, or if you have questions about your prescription, you can always contact the Herbly team for guidance.
Monthly Limits
Medicinal cannabis is subject to monthly prescribing limits designed to keep treatments safe.
| What to know | Details |
|---|---|
| Reset date | Resets on the 1st of each month |
| Across all providers | Scripts from any clinic or provider count toward your monthly limit, not just Herbly. |
| Why limits exist | To reduce risks, prevent duplication, and ensure safe, continuous care. |
👉 Click here to learn more about your monthly limits.
Interval Periods
Some prescriptions include a required interval period between repeats. This allows us to monitor response, manage side effects, and adjust treatment if needed.
Account & Orders
Create an account to make ordering and managing refills simple, with everything you need in one place.
- Create an account to manage your prescriptions.
- Track orders and delivery status in real time.
- Purchase refills when eligible and within monthly limits.
⬇️ Tips for smooth ordering 🖱️ (tap to expand)
- Use the same email and details used in your consult.
- Check that your shipping address is up to date.
- If you use a vape cartridge, you may need a vape battery pen.
Safety, Risks & Long-Term Effects
Medicinal cannabis can help some patients, but it may cause side effects (e.g., drowsiness, dizziness, nausea). Delayed or unknown risks are possible, and the long-term effects are not fully known.
Need Help?
- Questions about your script or side effects? Book a follow-up.
- Questions about ordering, devices, or limits? Contact our team.
Herbly Accounts
Use the same email address you ordered with when creating your account.