How Herbly works
Ask about the journey from the online eligibility check through to nurse and doctor consultations, ordering and ongoing support.
“What happens after I complete the online check?”
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What questions should you ask?
Consultation fees and costs
We can explain consultation pricing, when follow-up appointments may be required and the other costs involved in using our service.
“What will I need to pay before getting started?”
Eligibility and getting started
Ask where to begin, what information you may need and how the online eligibility check fits into the consultation process.
“How do I find out whether a consultation may be suitable for me?”
Alternative healthcare
We can provide general information about alternative healthcare and explain the services and support available through Herbly.
“What does alternative healthcare involve?”
Prescriptions and dispensing
Ask how prescriptions, dispensing and online ordering work if a doctor determines that treatment is clinically appropriate.
“What happens if the doctor issues a prescription?”
Ordering, delivery and support
We can explain the ordering process, express delivery and where to find help after your clinical consultation.
“How does ordering and delivery work?”
Good to know
This free call is for general information only and is not a clinical consultation. Our onboarding team cannot provide medical advice, recommend treatments or products, assess your clinical eligibility, or guarantee that a prescription will be issued. Clinical assessments and prescribing decisions are made independently by qualified clinicians.
Choose a kinder conversation.
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Mel’s here to guide you with good vibes, great info, and zero judgement. Think of her as your wellness wingwoman.
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With a knack for natural wellness and a heart full of care, Claire is here to answer your questions with warmth.
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Easygoing, knowledgeable, and always up for a chat. Ryan’s your mate when it comes to natural meds.
