Shipping policy

DELIVERY AND SHIPPING

At Herbly, we are committed to ensuring your medical products are delivered securely and efficiently. We partner with trusted providers of pharmaceutical goods and services, ensuring convenient access to medications for patients across Australia.

DELIVERY PROCESS

All orders for medical products are fulfilled and delivered through preferred pharmacies.

Once your order is processed, you will receive tracking information to monitor the delivery status.

Delivery times may vary depending on location, but we aim to deliver within 3-7 business days.

Expedited delivery options may be available upon request (subject to additional fees)

Deliveries will require a signature upon receipt for prescription medications, ensuring the product is handed directly to the intended recipient.

DELIVERY LOCATIONS

We deliver across Australia through preferred pharmacies, ensuring broad coverage and timely service.

Remote or rural locations may experience slightly longer delivery times.

RETURNS & ISSUES

If your order arrives damaged, incomplete, or incorrect, please contact us.

We are dedicated to providing you with safe, reliable, and convenient access to medical products through our preferred pharmacies.