Pick up from our partner pharmacy with Herbly
We recommend using one of our partner pharmacies for the smoothest experience, including more reliable stock pathways, streamlined approvals, and faster delivery options.
Chempro Chemist: 52 Price Street, Nerang, QLD
Why we recommend our partner pharmacies
To support safe, coordinated, and compliant care, our clinic works closely with a partnered pharmacy to manage dispensing and ensure consistency of your prescribed treatment.
In most cases, prescriptions are required to be dispensed through this arrangement to maintain continuity of care and appropriate clinical oversight. If this arrangement is not followed, it may impact our ability to continue supporting your care.
- More reliable access - better stock pathways for prescribed products.
- Faster turnaround - streamlined approvals and dispensing processes.
- More predictable service - fewer delays caused by external pharmacy sourcing.
- Convenience - express delivery may be available straight to your door.
Recommended option
For the fastest and most predictable experience, we recommend using a Herbly partner pharmacy for:
- Reliable stock pathways.
- Streamlined approvals and dispatch.
- Express delivery to your door.
- Simpler coordination with our care team.
Our clinic utilises a partnered pharmacy model to support safe and consistent prescribing of Schedule 8 medicinal cannabis products. This approach enables improved oversight of dispensing, ensures product consistency (including cannabinoid and terpene profiles), and reduces risks associated with treatment fragmentation across multiple suppliers.
The model also facilitates timely access to prescribed medications, supports continuity of care, and allows for more effective monitoring of patient outcomes, adherence, and adverse effects.
This framework is designed to align with regulatory expectations for safe prescribing, particularly in a telehealth setting, where coordination between prescriber and dispensing pharmacy is critical to maintaining clinical standards.
Things to know when picking up.
Important details about stock, timing, pricing, paperwork, and repeats when using a non-partner pharmacy.
Available stock 📦
Your pharmacy must agree to dispense the same brand and strength prescribed. If they suggest a substitute, your clinician must approve first.
Timeframes ⏱️
Many pharmacies do not keep these products in-store. They may need to order from a wholesaler, which usually takes 1–5 business days. If suppliers are low on stock or the product is back-ordered, it may take longer.
Pricing 💵
Each pharmacy sets its own retail price. This can vary depending on supplier costs, stock availability, and dispensing fees, so pricing at a non-partner pharmacy may differ from our partner pharmacy rates.
All paperwork is included 📜
We include all required documentation with your eScript, such as SAS-B or Authorised Prescriber details, so your pharmacy can order and dispense without extra paperwork.
Repeats & ID 🪪
Bring valid photo ID to collect your medicine. Your repeats remain on your eScript token and can be used at the same pharmacy.