Delivery.

We offer discreet delivery of prescribed products from a range of dispensaries straight to your door, ensuring convenience and privacy every step of the way.

Patients can also choose to use their preferred pharmacy to fill their prescription and arrange for in-person pickup if desired.

  • Express Post

  • Australia-wide Delivery

  • Track Your Order

Pickup from your own pharmacy

Prefer to use your local chemist? No worries. We can send your eScript to your chosen pharmacy - as long as they’re willing and able to dispense the exact product prescribed.

$50 per script — capped at $150 per request.

Why do we charge this fee? Using a non-partner pharmacy creates extra work to confirm stock, manage alternatives with your clinician, share TGA/SAS-B or Authorised Prescriber details, and track progress - this fee keeps the service sustainable and fair.

Delivery & Pick-up FAQs

How much does shipping cost?

If you're ordering medication through our preferred pharmacies, express delivery is available for $14.95 via StarTrack for fast and secure shipping.

How long will shipping take?

Delivery times may vary based on your location. On average, it can take 3-5 business days for your order to arrive at your doorstep.

QLD | NSW | VIC |ACT
➮ Metro: 1-3 business days 
➮ Regional: 3-7 business days

SA | NT | WA | TAS
➮ Metro: 4-7 business days 
➮ Regional: 6-10 business days

Do I need to be home for my delivery?

Due to the nature of your medication, couriers are unable to leave your parcel unattended. A signature on delivery is required, otherwise the order will be taken to the nearest Australia Post Office to be collected at your convenience.

What if my pharmacy can't get the product?

We’ll coordinate with your clinician to review safe alternatives. Any change must be clinician-approved before dispensing.

If I am picking up, do you provide all the paperwork i need?

We provide everything needed (e.g., SAS-B/Authorised Prescriber details) with your eScript.