Your Top Questions – Answered by the Herbly Team
We know starting a new healthcare journey can bring up lots of questions, so we’ve pulled together the ones we get asked the most and answered them right here for you.
💸 1. How much does it cost to get started?
Absolutely nothing.
Book a time to chat with one of our friendly team members for FREE and get all your questions answered - no pressure, just honest guidance.
If you're eligible, your initial consultation is only $19, with no hidden fees. Just expert, compassionate care from the very first step.
📅 2. How long does the treatment last?
It’s personalised to you.
Your care plan is designed around your needs. We typically evaluate progress around the 30-day mark and adjust from there. You’ll continue your treatment for as long as it benefits you, with check-ins that suit you to guide the journey.
⚕️ 3. Who will I be seeing?
Only fully qualified healthcare professionals.
Our team includes AHPRA-registered doctors and specialists with deep expertise in holistic and alternative medicine. You’re in safe, experienced hands every step of the way.
📦 4. How do I receive my medication?
Straight to your doorstep.
Once your treatment is approved, your medication is shipped in discreet packaging—because your health journey should be private, simple, and stress-free.
✅ 5. How much are follow-up consults?
Follow-up consultations are $19.
We believe ongoing care should never come with a high price tag. Your well-being matters, and staying connected with your clinician shouldn’t cost extra.
We keep our initial consults affordable at just $19.
🌱 6. What conditions do you treat?
A wide range, tailored to your needs.
From chronic pain and anxiety to sleep issues and more, our team creates custom treatment plans to support your unique health goals.
For a full list of symptoms click here.
⚖️ 7. Is this legal?
Yes, 100%.
Herbly operates within Australia’s legal framework for alternative and medicinal therapies. Every treatment we offer is prescribed by registered healthcare professionals and complies with national regulations. You're in trusted, fully legal hands.
🩺 8. Are doctors trained in this type of medication?
Absolutely.
All Herbly clinicians undergo specialised training in plant-based and alternative medicines. They're not just qualified - they’re deeply experienced in prescribing and managing these therapies safely and effectively, guided by the latest research and best-practice standards.
💬 9. Got more questions?
We’re just a message away.
Email us at care@herbly.com.au or chat with our friendly support team directly on our website: www.herbly.com.au
