Success!

Thanks for submitting your request to switch to Herbly! We’re excited to welcome you.

The next step:

  1. Book your appointment and select 'New Patient'
  2. Then choose 'Clinic Transfer' as your reason for visit.

What happens next?

One of our nurses will call you to confirm eligibility, explain how we work, and take a brief medical history before your consultation with a doctor.

Book Now button

📋 What You’ll Need Before Your Doctor Consult

To help us provide a seamless experience and maintain your treatment plan:

  • Discharge Letter:
    Please email a discharge letter from your previous clinic to care@herbly.com.au. This ensures continuity of care with minimal disruption.

    Note: If your discharge letter hasn’t arrived by your appointment time, that’s okay - you can still see the doctor. However, we can’t release prescriptions until our admin team receives it.

  • Medicare Card:
    Have your valid Medicare card ready. It helps us verify your identity and streamline your consultation process.

👇 Or book over the phone

If you’d rather speak with someone directly, our care team is here to help. We’re happy to guide you through the switching process or answer any questions you may have about your appointment.

Call us on: 1300 225 300

Monday to Friday: 9:00 AM – 4:00 PM (AEST)